PROFESSIONAL PROFILE:

 

A comprehensive knowledge of computer systems operation and administration with a well rounded background with team management, Quality Assurance testing, software development, Internet technologies, database and server administration.  Strong troubleshooting abilities enabling to quickly cut through most problems, both technical and in real world issues.  Known by my peers as a self starter and lead with a documented history providing unique and successful solutions for most business needs.   I am looking to continue my growth in a business leadership or technical role where I can continue to be a contributor, mentor and  take on new challenges.

 

TECHNICAL KNOWLEDGE:

Development:  C, C#, Visual Basic, Batch/Shell Scripting, JavaScript, VBScript, ASP, PHP, HTML, ASM, MSDN, OpenSource, Visual Studio, CVS, SVN, Ruby on Rails, GOLang

Testing:  Custom written test in C#, NUnit, Watin, QA/Run, TestPartner, QuickTest, WinRunner, WebTest, HTTPUnit, IEUnit, Ranorex, ANT, AppScan, Test Director.  Black box, White Box and network/system load testing methods.

Servers: HTTP, FTP, POP, IMAP, WebMail, WebMin, SQL, DHCP, DNS, Telnet, SSH, Proxy, Squid, Fax Gateways, Terminal Services, RAS, VNC, Novell, Citirx, VPN, Docker.

Networking: Firewalls, Switches, Routers, WiFi, Ethernet, Cable, Serial, WAN, LAN, Cisco, VPN, SSH, Novell.  Network load testing and speed/congestion simulation.

Protocols:  TCP/IP, SLIP, PPP,  transmission technologies such as HL7 and EDI.  Debugging with Wireshark, TCPDump, TCPView.

Databases:  Microsoft SQL Server, MySQL, Postgress, Oracle 8i, Clipper, Access, FoxPro

Operating Systems:  DOS, Windows 3.x to Win10, Windows Servers, Linux, Debian, Unix, AIX, Mac, PICK.

Hardware: PC’s, Apple Mac, Arduino, Raspberry Pi, Servers, PIC and HCxx microcontrollers, PDP1170 & Univac Mainframes, plus many other odd systems.

 

 

WORK EXPERIENCE:

2015-present   
Technology Consultant, Mesa, AZ

  • Consulted on a variety of projects including video security systems,  web filtering for small office.
  • Piloted an effort to develop a mobile game for phones and handheld devices.
  • From 2014-2017, I also helped in mentoring a couple of High School Robotics teams, of which twice made it to the World Championship rounds of the yearly competition.


2013-2015   
Software Development Engineer Test (SDET), nFusion Solutions, Seattle, WA
Web and mobile application testing of cloud based market pricing system.   

  • Custom built NUnit/IEUnit test system, as well as testing the viability of cloud based test harness.


2010-2012   
Software Development Engineer Test (SDET), Pharmacy OneSource, Factoria, WA
A Lead QA developer for automation used for test, data injection, performance validation, security testing and team quality goals. Supporting automation web based applications and MS-SQL database backend. One of two testers on an eight person Agile development team. A key member in the Agile team with responsibilities such as estimation, planning, customer input focus, unit testing, release testing, bug validation and test, and root cause analysis.   

  • Created a custom test harness and XML scripted test platform using C# and Internet Explorer and Mozilla Firefox. This test harness uses the NUnit test framework for run control and reporting and uses XML or natural language to form validation test.
  • Also created data injection methods and test simulate medical HL7 data feeds that are normally captured with medical equipment and laboratories services.  
  • Responsible for QA signoff on 5 major software releases and several Hotfix patches for Pharmacy OneSource’s flagship product, Sentri7.  
  • Started projects with Visual Studio 2008 and recently upgraded solutions to Visual Studio 2010. 
  • Typical workload is estimated 50% development, 25% team project/planning, 25% manual testing and validation.


2009-2010
DIRECTOR OF OPERATIONS, Imagine Children’s Museum, Everett, WA
Direct the operations of the museum, including oversight of technology, visitor services, retail store, maintenance and exhibits as well as off-site real-estate.

  • Worked with all departments in finding efficiencies in tasks and processes and introducing technology to help..
  • Transitioning computer systems from pre-web based ecosystem to a modern platform.
  • Highly involved in planning, cross department coordination and business wide decisions..  
  • Worked to bring the organization to leverage online services and Social Networking to deliver information more efficiently.
  • Introduced Microsoft SharePoint, Virtual Server Technologies and Open Source products to cut on license costs.
  • Worked through a large adoption of SalesForce to manage leads and donors for this non-profit.


2008
LAB MANAGER (vendor), Microsoft Corporation, Redmond, WA
Managed lab of computers used by development and test teams for LIVE.COM.  Duties included keeping systems running, repaired, imaged and prepared for new installations of teams project. Although highly productive and successful, the entire USA based team was disbanded without notice on 12/2008, soon after the Stock Market crash. Microsoft decided to offshore the entire development platform to India.

  • Network configuration and operation with Cisco and Netgear equipment to run nearly 1,000 HP Prolient Servers and Virtual Machines.
  • Imaged systems using Windows PE, WIM’s and Windows Deployment Services (WDS).


2006-2008
SR. SOFTWARE TEST ENGINEER, DEVELOPER – Viack Corporation, Redmond, WA
Software Test Engineer responsible for website and Windows application testing, test plans, test cases, defect tracking, and test automation development.  Viack announced bankruptcy the week before I started work and has since closed its operations in Redmond.

  • Used C#, Ranorex, IEUnit, and JavaScript to test web interface, application and SQL backend.
  • Maintained IBM AppScan system to continuously test website security and used network simulators to test performance over different networks.  
  • Member of review teams, as well as interfaced and worked with business development and marketing.   


2004–2005
SYSTEM TEST ENGINEER – VistaCare, Inc., Scottsdale, AZ
Responsible for planning, development and integration of quality assurance for in-house designed software and systems.  Used both Windows and Linux based software to automatically perform tests on software and web page interfaces.

  • Performed database regression tests to find ways to optimize Oracle backend database to the comprehensive web based application.
  • Awarded the “Bug sharpshooter” award for successful testing of a complex billing system.


2003-2004
TEST ENGINEER (CONSULTANT) – Motorola Computer Group, Tempe, AZ
Develop test plans, scripts and code to test High Availability Computers (99.999% uptime requirement).  Test and code conversion of legacy systems to new unified Linux based system.  Also participated as a project coordinator and process improvement team lead.

 

2002-2006
OWNER / CONSULTANT – Pinetech LLC, Mesa, AZ
Computer Consultant with specialty in data security, programming and web services. Offering Off-Site secure data backup service to help protect critical data for businesses in Arizona and New Mexico.

  • Developed several business websites with catalogs, ordering and corporate information.  
  • Maintained websites for good search engine optimization, typically in first page of Google or AltaVista searches.
  • A Member of the Microsoft Developer Network and a registered Microsoft ISV Partner.   
  • Maintained several business websites

1997-2002
INTEL ARCHITECTURE TEST MANAGER – Motorola Computer Group, Tempe, AZ
Managed both the Design Validation and Factory Test departments, including supervising 7 direct report employees. Participated in project management, planning, scheduling and presenting status to executive management. Was a member of the Motorola Technical Ladder as well as other internal committees and received six merit and two position promotions in under 4 years. Received many recognition rewards.

  • Created innovative and automated systems to allow small teams to be highly effective at testing products.
  • Tested $20MM in product per year with a high rate of success and very few customer problem reports.
  • Provided ideas and designs that revolutionized the test processes in the factory build environment.
  • Created and maintained most of the network, systems, and web infrastructure for the department.
  • Created and managed source code base and bug tracking system for software development teams.
  • Achieve SEI level 3 compliance for process and documentation management. Operated close to level 4 standards.
  • Managed a diverse team including hire, leadership, mentoring, evaluations and sadly, layoffs.
  • Worked closely with industry experts from Intel, Avnet, Award on developing technologies that are now the standard in hi-performance embedded computers for companies such as EMC, Honeywell, Kodak, MedTronics and the US Navy. Technologies covered Telecommunications, Medical, Storage, Scientific, and more.
  • Worked on campus at Arizona State University to recruit engineering talent.
  • Helped with Macintosh clone production before Apple restricted the licensing of its OS.

 

1996-1997
SYSTEMS ANALYST – Information Management Services, Inc., Phoenix, AZ
Developed software for bank account statement processing. Managed internal systems and Novel network as well as gateway for banking customers to send statement data for processing.

Installed and administered key systems, network, print and Internet facilities.

  • Created custom programs using Visual Basic to process very high volume of bank information.
  • Novell Network with Visual Basic and DOS script programming.
  • Postal and mass-mailing software / hardware testing.

 

1996-1997
CO-OWNER – Etherlink, Inc., Phoenix, AZ
Started an ISP, offering a bank of dialup connections, website and email hosting through a dedicated DSL link.  Home-built servers were based on RedHat 3, multi-port serial cards and banks of modems.

 

1995-1996
SYSTEMS ANALYST/PROGRAMMER – Shea Homes, Inc., Phoenix, AZ
Responsible for development, integration and support of custom software packages deployed throughout the organization. Developed and deployed software, supported and trained users in both the Phoenix and San Diego markets. Worked with a wide variety of people and skills, from construction workers to interior designers to corporate executives.

  • Created programs to manage data between Access databases and AS/400 servers.
  • Developed remote sales office programs to handle sales contracts and mortgage loan estimates.
  • Data collected remotely every day from sales offices and processed on AS/400 to schedule subcontractors work.
  • Developed systems for subcontractors and field superintendents to track work in progress.
  • Created systems for warranty tracking and reports.
  • Designed a visual intensive program for estimating flooring costs by letting customer select flooring options.

1994-1995
SYSTEMS ANALYST/PROGRAMMER – VSI Fasteners, Inc., Phoenix, AZ
Provided programming, systems and network administration for one of the largest fastener companies that supplied nuts and bolts to customers like HomeBase and other Home Improvement stores.

  • Installed and administered materials management and EDI system software.
  • Implemented the companies LAN as well as a multi-state WAN.

 

1992-1994
PROGRAMMER – Motay Electronics, Inc., Chandler, AZ
Designed software to control testing hardware for companies like Intel. Was first to have a windows GUI control interface for embedded test control system.

  • Created waveform editor using C and Visual Basic.
  • Worked with low-level software interfacing with microcontrollers to operate environmental test chambers.

1991-1992
PROGRAMMER – Systems Solutions, Inc., Phoenix, AZ

  • Maintained business software with PICK operating system.
  • Installed networks in casinos for business, slot machine networks and bar services in casinos.

 

1985-1991
PROGRAMMER, Assistant Manager  – Lou Grubb Automotive, Inc., Phoenix, AZ
Created inventory tracking network using computers across several sites using dial-up connections.

  • Worked with mainframe and PC’s with BASIC and COBOL programming.
  • Assistant sales manager for several years – responsible for inventory and ordering vehicles.
  • Assistant to parts and service manager for several years – responsible for parts inventory and service drive needs.

 

EDUCATION:

Motorola University, Tempe, AZ  1998-2001

Business: Management, safety, and business classes.

Engineering: Low level hardware design and programming classes.

Arizona State University, Tempe, AZ  1986-1987

Studied Information Systems in the college of Business.

Mesa Community College, Phoenix College  1986-1994

Miscellaneous core degree courses taken.

Powell Motorsports

Advanced Driving Training, Road Race Training

General Motors, Chevrolet Motor Division

Certified Corvette Specialist, Sales and Service Training